Version 2026-04-12 · These terms apply to your use of the Energy Badger installer marketplace and related account services.
This document sets out the agreement between your business and Energy Badger (“we”, “us”, “our”) when you register for and use the installer marketplace. It is provided for information and does not constitute legal advice. You should obtain professional advice suited to your circumstances. These terms work together with our general website terms where they apply to your use of the site.
By registering, you confirm that you act on behalf of a business that carries out (or arranges) installation or related work in renewable energy or energy efficiency (for example solar PV, battery storage, or heat pumps) in the United Kingdom, and that you have authority to bind that business to these terms.
Energy Badger operates an online marketplace that may introduce you to homeowners who have expressed interest in relevant products or services. We provide access to lead information and tooling through your installer account (including bidding where that feature is available). We do not guarantee a minimum number of leads, that leads will convert into contracts, or that any particular homeowner will proceed with you.
Any contract for survey, supply, or installation work is between you (or your business) and the homeowner. Energy Badger is not a party to that contract. You are solely responsible for quotations, workmanship, warranties, compliance with building regulations and scheme rules, and all communications and disputes relating to the job, except where we expressly agree otherwise in writing.
You warrant that you will maintain appropriate registrations, certifications, and insurance for the work you offer (including MCS, HIES, or other schemes where required for the technologies you install). You must comply with applicable law, including consumer protection, health and safety, and data protection when you use lead information or contact homeowners.
You must use lead information only for genuine business purposes in line with these terms. You must not misuse the platform (for example by sharing account access inappropriately, manipulating bids, harassing homeowners, or using data for unrelated marketing). We may suspend or terminate access if we reasonably believe there has been misuse, non-payment, or risk to homeowners or our systems.
Access to the marketplace is offered on the basis described on our website at the time you subscribe (including any trial period and recurring fees). Payments for subscription or lead-related charges are processed by our payment provider (for example Stripe); their terms also apply to payment processing. Fees are as shown in the checkout or your account unless we notify you otherwise in line with these terms. You are responsible for keeping payment details current.
Lead data may include personal data. You must process it lawfully under UK GDPR and the Data Protection Act 2018 — including having a valid basis for contacting individuals, providing required privacy information, and not using data for purposes homeowners have not reasonably expected. Our GDPR policy describes how we handle personal data as a platform; your use of homeowner data for your own business purposes is your responsibility.
The marketplace, branding, software, and content we provide remain our property or our licensors’. You receive a limited, non-exclusive right to use them for the purpose of operating your account. You must not copy, reverse engineer, or scrape our systems beyond normal use of the service.
To the fullest extent permitted by law, we exclude liability for loss of profits, loss of business, indirect or consequential loss, or any loss arising from your reliance on leads or from homeowner decisions. Nothing in these terms excludes or limits liability that cannot be excluded under applicable law (including death or personal injury caused by negligence, or fraud). Our total liability arising out of or in connection with the marketplace in any twelve-month period is limited to the subscription fees you paid to us in that period for marketplace access (excluding pass-through or third-party charges), except where a different limit applies by law.
We may update these installer marketplace terms from time to time. We will indicate the current version on this page. Where changes are material, we will use reasonable efforts to notify you (for example by email or a notice in your account). Continued use of the marketplace after changes take effect constitutes acceptance of the revised terms, except that if you do not agree you may close your account and stop using the service in line with any contractual notice periods that apply to your subscription.
These terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, subject to any mandatory rights applicable to you as a business in your place of establishment.
Questions about these terms: [email protected] or via our contact page.