Air source heat pumps, done properly

Move from fossil-fuel heating to efficient electric heat — sized for your property, explained in plain English, and installed with the emitters and controls your home actually needs.

  • Heat demand, insulation, and emitter checks — not a one-size-fits-all sticker price
  • Guidance on grants (where eligible) and what paperwork involves
  • Ongoing support after handover — you’re not left decoding error codes alone

Government support may be available for qualifying installs — see our Boiler Upgrade Scheme overview (England & Wales).

How we take you from enquiry to install

A clear path — similar to online-first journeys — with room for survey, heat loss, and honest talk about upgrades.

1

Tell us about your home

Address, current heating, insulation rough idea, and radiators or underfloor — so we’re not guessing your heat demand.

2

See the plan & numbers

Outline costs, likely running costs vs gas, and what might need upgrading (emitters, cylinder, pipework) before we promise comfort.

3

Design, grant, install

Full proposal, BUS or other eligibility where applicable, then a staged install — usually more involved than a straight boiler swap.

How an air source heat pump works

It doesn’t “make” heat from nothing — it moves heat from outdoor air into your heating water. Even cold air contains energy; the trick is good design and realistic flow temperatures.

1. Energy from the air

The outdoor unit draws heat from ambient air and raises its temperature via the refrigeration cycle.

2. Into the heating circuit

That heat is transferred into your water circuit — for radiators, underfloor, or a hot water cylinder — at efficient low flow temperatures where possible.

3. Warm home & hot water

Your emitters release heat steadily. Hot water may need a cylinder (especially moving from a combi) — we’ll plan space and pipe routes up front.

Efficiency in the real world

Seasonal performance is expressed as SCOP / COP. In a well insulated home with suitably sized emitters, air source heat pumps can deliver several units of heat per unit of electricity — three or more in good conditions. Poor insulation or tiny radiators running at high temperatures will drag that down; that’s why surveys matter.

Grants & the bigger picture

In England and Wales, the Boiler Upgrade Scheme can offer a contribution toward a qualifying heat pump for eligible properties — currently up to £7,500 subject to scheme rules, caps, and installer registration. Scotland and Northern Ireland have different schemes. We’ll confirm what applies to you and what evidence is needed — policies and amounts change, so always check the latest official guidance.

Is a heat pump right for my home?

They work best in homes that can hold heat and move water at modest flow temperatures — good insulation, decent emitters (sometimes larger radiators), and where hot water storage is planned if you’re leaving a combi. Older, leaky fabric may need fabric upgrades first; we’ll tell you straight rather than sell a bad fit.

Solar, battery & heat pump

Heat pumps run on electricity — so solar PV and battery storage can offset running costs and reduce grid dependence. We can talk through sequencing (fabric → heat pump → solar) if you’re planning everything together.

Why choose an air source heat pump?

Efficient electric heat

Move more heat than the electricity you put in — when the system matches the building. Design and controls make the difference.

Lower carbon heating

Especially as the grid gets cleaner — and especially if you add your own renewable generation over time.

Future-ready

Aligns with UK direction on low-carbon heat — with grants and standards evolving, we’ll point you to current requirements.

System specifications

Standard installation

  • 8–12 kW heating capacity
  • Outdoor unit + indoor controller
  • 10-year manufacturer warranty
  • Professional installation
  • Smart controls included

Premium installation

  • 12–16 kW heating capacity
  • Dual-zone capability
  • Extended warranty options
  • Optimised for larger homes

Heat pump FAQs

Straight answers — policies and prices change, so use this as a starting point.

It uses electricity to move heat from the outside air into your heating and hot water circuits — even when it feels cold outside. It’s not magic; performance depends on outdoor temperature, flow temperature, and how well your home and emitters match the system.

Often on the order of several days — not always a like-for-like swap with a boiler. Cylinders, pipework upgrades, or emitter changes add time and disruption; we’ll set expectations in the proposal.

Often yes, with caveats. You may need larger radiators, improved insulation, or a hot water cylinder — combi homes usually need space for a cylinder. We assess flow temperatures and hot water demand before committing to a design.

Yes — they’re used widely in UK climates. Output drops in very cold snaps, which is why sizing, defrost behaviour, and backup planning matter. Good design accounts for your local winter conditions.

Whole-project costs vary widely with property size, emitters, and cylinder work — think in thousands to low five figures for many homes before grants. The Boiler Upgrade Scheme can reduce eligible costs by up to £7,500 in England and Wales; Scotland and NI differ. Get a written quote for your situation.

Outdoor units make some sound when fans and compressors run — modern units are often quieter than older designs. Placement, mounting, and neighbour considerations are part of survey and compliance (e.g. permitted development noise limits where relevant).